Home care in Newmarket
Visiting care and home care in Newmarket
If you’re looking for exceptional care at home in Newmarket, your first choice should be Helping Hands. We offer the very highest standards of visiting and live-in care, with compassionate, professional carers coming to your home to help you live as independently as possible. We’ve been doing so since 1989, so it’s no surprise we’re the UK’s most trusted provider.
Despite being famous around the world for its racecourse, there is a lot more to recommend this Suffolk town. With a historic background and much favoured by monarchs since the Middle Ages, Newmarket is well worth a visit. If you’d like to explore the countryside or want to continue enjoying the area you love, we’ll help as often as you need us.
Quality care provided in your own home
Home care from our Newmarket team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Newmarket care team
Branch Care Manager
I'm Sam, the Branch Care Manager for Cambridge. I am responsible for running an effective and safe service within the local area. As the Manager I have oversight of existing and new customers ensuring our care and support is person centred to the individual whilst enabling customers to maintain their independence.
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Newmarket to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Newmarket
We focus on a premium service, enabling you to live comfortably at home. Your home will mean different things to you – whether it’s where you raised a family, had happy times with a partner, or enjoyed the peace and quiet of your safe space. Visiting care supports your routine, offering help from an hour or so a week. This can give family a break so that they return to you refreshed.
24/7 live in care support
If you’re missing a partner and your house seems too quiet, the companionship that live-in care offers is priceless. Your carer will respect your routine, while making sure that you never feel lonely or isolated. They’ll help you both inside and outside of your home, making sure you retain important social links in the community you love, while accompanying you to important appointments and activities.
Why Helping Hands is better than a care agency in Newmarket
We’ve never been — and never will be — a care agency. We’ve always been proud of our roots and stay true to the family values we were founded with back in 1989. We don’t sell franchises; instead, we own and manage all of our 155 branches across England and Wales. This ensures a consistently high standard, both through our branch teams and through our regulation by the Care Quality Commission.
Qualified carers providing a variety of care services in Newmarket
Our carers are our finest asset. We’re so proud of the difference they make to our customers’ lives, every single day. We employ them directly as we believe that’s just one of the ways that we show our appreciation, rather than agencies that expect them to be self-employed. We also pay above industry-standard wages, offer a bespoke training experience to all employees and support them to advance their careers.
Branch information
124 Wulfstan Way,
Cambridge,
CB1 8QJ