Visting member of the team friendly and asked many relevant questions which would help in the care of my husband .
She was friendly yet professional. We felt comfortable discussing our needs with her. Thank you
Lauren was friendly efficient and understanding.
I’m really impressed at the live chat that is available on a Sunday and how helpful they were. And then I got a call back within 15 mins which was fantastic. Thank you
I spoke to lady called Lucy at the call centre. She was very helpful.
Call was handled in a very efficient and empathetic manner.
Julie was very helpful and very understanding.
Julie was very helpful and very understanding.
She was polite and efficient
Very sympathetic, helpful, clear and knowledgeable.
Perfect